Company Brain Agent

Answer any company question from your real docs in seconds, with a link to every source.

Updated

Connects with

SlackSlackNotionNotionGoogle DriveGoogle Drive

The problem it solves

Your team's answers are scattered across Notion, Drive, and Slack history, so people ping each other for the same facts and quote outdated decks over current policy. Company Brain retrieves the answer from your real sources, links every claim, and abstains instead of guessing when nothing covers the question, so your knowledge base becomes something the whole team can actually trust.

Who it's for

  • Operations and revenue leaders who field repeat 'where do I find...' questions
  • Customer support and sales teams that need fast, citable policy answers
  • Founders and chiefs of staff at startups documenting how the company works
  • HR and People teams answering policy questions from a single source of truth
  • Legal and compliance teams that need answers tied to the canonical document

What it does

  1. 1

    Watch your ask channel

    The agent triggers whenever someone posts a question in the Slack channel you configure or asks it directly.

  2. 2

    Understand and scope the question

    It identifies the real topic, asks one clarifying question if the ask is ambiguous, and skips anything on your out-of-scope list.

  3. 3

    Retrieve from your sources

    It searches your connected knowledge sources in priority order, pulling the specific passages that bear on the question along with a direct link to each one.

  4. 4

    Decide whether it can answer

    It applies your confidence rules strictly, answering only what a connected source directly supports and stating plainly what it could not confirm.

  5. 5

    Reply with citations

    It writes in your configured voice, leads with the direct answer, and attaches a citation to every factual claim as inline links or footnotes.

  6. 6

    Abstain and escalate when needed

    When no source covers the question, it says so and tags your escalation contact rather than improvising an answer.

  7. 7

    Sweep the knowledge base weekly

    On your schedule it reports contradictions between sources, repeated questions with no documented answer, and canonical docs gone stale.

Key benefits

  • Every answer carries a link to its source, so people can verify instead of trust blindly
  • Honest abstention means it never invents a policy that isn't actually written down
  • Repeat questions stop bouncing around Slack and get a consistent, citable answer
  • The weekly sweep surfaces stale docs, documentation gaps, and contradictions before they cause problems
  • Source priority rules ensure the canonical document wins over an old deck
  • It reads and reports but never edits your documents, so humans stay in control of the source of truth

Sample use cases

A sales rep asks in Slack what the refund policy is for annual plans before quoting a customer.

Company Brain answers from the Billing Policy, flags that proration runs from the activation date and that enterprise MSAs can override the 30-day window, and links both sources.

Someone asks whether the company has a SOC 2 report to send a prospect, but no such doc exists.

The agent reports that no connected source contains a SOC 2 attestation, points to the security questionnaire it did find, and tags the escalation contact to confirm.

The sales deck and the billing policy state two different prices for the Team plan.

In the weekly sweep, it surfaces the contradiction, resolves it per source priority, and names the owner who should fix the outdated deck.

A policy page hasn't been touched in eight months and people keep asking about it.

The sweep flags the doc as stale with its last-updated date and owner, and groups the repeated unanswered questions so the gap is obvious.

Key integrations

  • Slack

    Where questions come in and answers and the weekly digest go out

  • Notion

    A connected knowledge source for wikis, policies, and internal docs

  • Google Drive

    A connected knowledge source for documents, spreadsheets, and shared folders

  • Web Search

    Optional, for clearly public facts your internal sources don't cover, always labeled as external

Most knowledge management software fails not because answers don't exist but because no one trusts where they came from. Company Brain treats citation as non-negotiable: a sentence without a linked source is not allowed unless it is clearly the agent's own framing, and when two sources disagree it surfaces the conflict instead of hiding it behind a single confident answer.

Over time the weekly sweep turns your knowledge base into a system that improves itself. By reporting stale canonical docs, repeated undocumented questions, and contradictions in priority order, it tells your team exactly which fixes will save the most future confusion.

Getting started

  1. Import the workspaceDrag the template zip into the Gamut agent import dialog or install it from the marketplace.
  2. Run the onboarding interviewA setup session starts automatically and asks for your ask channel, knowledge sources, source priority, answer voice, confidence rules, escalation contact, out-of-scope topics, and weekly sweep schedule.
  3. Give it a first questionAsk something real, like "Someone just asked what our PTO policy is, answer it with sources," and confirm it cites correctly.

Frequently asked questions

What is Company Brain and how does it work as knowledge management software?

It is an AI knowledge management system that answers questions about your company using only your connected docs, never general internet knowledge. It retrieves the relevant passages, synthesizes an answer, and links every factual claim back to its source.

Does the agent act or change anything without approval?

No. It reads and reports but never auto-edits a source document, so humans always own the source of truth. Its only actions are posting answers in your ask channel and a weekly digest in your freshness channel.

Which systems does it work with?

It connects to Slack for questions and answers, plus at least one knowledge source such as Notion or Google Drive. Web search is optional for clearly public facts, and most sources connect via OAuth with no API key needed.

How is this different from searching manually or using a generic AI chatbot?

Generic tools answer from their own training data and rarely cite anything, so they confidently state things that aren't true for your company. Company Brain answers only from your real sources, links every claim, and abstains when nothing supports the answer instead of guessing.

What happens when the answer isn't documented anywhere?

It tells you plainly that it has no source for the question and tags your escalation contact rather than improvising. It also logs the gap, so the weekly sweep can surface questions people keep asking that no document covers.

Is it free, and is it suited for enterprise or legal knowledge management?

The template is free to import and runs on your own Gamut workspace and connected accounts. Because it cites every claim, respects an out-of-scope exclusion list, and lets you set which source is canonical, it fits enterprise knowledge management software needs and legal knowledge management software use cases where traceability matters.